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Plenty Identity for ABN AMRO CraigsDecember 2005: ABN AMRO Craigs, New Zealand’’s leading provider of investment services, has purchased identrica licences for its advisers. ABN AMRO Craigs has its Head Office in the beautiful Bay of Plenty. Servicing over 30,000 clients from 13 offices around the country, the company uses identrica’s fully managed authentication service to provide a secure way to allow its advisers to access commercially sensitive client information from their laptops or home office locations. IT Manager Richard Newson says ABN AMRO Craigs’ basic requirement was the delivery of secure web access that was cost-effective and administratively easy to manage. “We needed to look beyond the traditional office model and explore ways our employees could most effectively service our clients. We were however, extremely conscious of the need to guarantee 100 percent that client information and the integrity of our operation were not compromised.” “Apart from the obvious benefits of being able to empower a work-force with more flexibility, finding a solution that allows key personnel to work securely from home and continue business as normal is particularly important as a way to mitigate business risk in circumstances such as a Bird Flu outbreak,” Mr Newson says. ABN AMRO Craigs worked with its partner Gen-i to implement identrica. Client Manager Ian Gray says an operation like ABN AMRO Craigs requires strong, two-factor authentication. “Simply put 2FA means the user – in this case ABN AMRO Craigs employees– need to possess a unique physical object and to know a password or PIN. Until now this has meant issuing hardware like smartcards or tokens, which must be read by the user's computer, or ‘authenticators’ synchronised with an authentication server – both of which are costly and complicated solutions.” The identrica service provided through NZ distributor iNotion Limited based in Tauranga is unique because it uses existing mobile phone technology as the token, eliminating the need to purchase hardware tokens. By exploiting the built-in properties of standard mobile phones, the identrica system simply checks that a user has made a phone call from their registered mobile telephone and knows a password. This process provides the same robust, two-factor security as smartcards, tokens, biometrics and electronic "authenticators" – at a fraction of the cost. Linking identrica authentication with Citrix Secure Gateway appliance technology and the implementation of an End Point Analysis solution on the client laptops to ensure that the network would be completely protected means that ABN AMRO Craigs have been able to roll out this solution quickly and cost-effectively. |
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